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September 2018
Table of Contents
EXHIBITOR Q & A
Portable/Modular Exhibits
We're about to purchase our first portable/modular exhibit. What questions should I ask?
ASK DAN
Elevating Low Standards
I just inherited a staff used to low standards. How do I snap them into shape?
EXHIBITING 101
Accessible by Design
Ensuring that your booth is accommodating to attendees with disabilities often starts at the drawing board.
AMMUNITION
Ideas That Work
Coffee Talk, Ganja Games, Animal Magnetism, Floating Flooring, and more.
PRODUCTS
New Tools
MultiView display system, Expand LightBox Portable system, Fobbles smoke, haze, and bubble machine, and more.
PHOTO GALLERY
Go With the Flow
Beneath a ceiling of 400 glass raindrops, Kludi GmbH & Co. KG's 125-by-43-foot booth evoked a soothing water world.
FIXING SNAFUS
As the Exhibit Turns
Despite his prior written approval, the client wanted the entire booth rotated.
TEN BY 10
Trade Show Security
We asked 10 experts to share their opinions of safety and security on the show floor.
ARCHIVE
Off-Road Adventure
1907: Carmaker De Dion-Bouton at the Paris Auto Show.
RESEARCH
Social Work
The results of our 2018 Social Media Marketing Survey show that exhibitors' use of social-media continues to rise.
STAFF TRAINING
Seven Ways to Disengage on the Show Floor
Four staff-training experts share their strategies for disengaging from attendees.
TECHNOLOGY
Bandwidth on the Run: How to Avoid Wi-Fi Fees
Sidestep costly show-floor wireless internet access with one of these four alternatives.
PORTFOLIO
Desks of Distinction
EXHIBITOR rounds up six examples of reception desks that welcomed attendees with unique and on-brand design elements.
CASE STUDY
SongDivision Changes its Tune
SongDivision retools its exhibiting program with an engagement strategy that results in a 750-percent ROI.
MULTIMEDIA
Get the Picture?
Find the best portable projector for your in-booth presentations in this comparative round-up.
QUIZ
Taxing Situations
Value-added taxes (VATs) go by many names in many countries, as you'll discover in this quiz.
TRADE SHOW TRENDS
Mixed Reality
See how exhibitors mixed live action with projected content, augmented-reality headsets, and more.

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TECHNOLOGY
Nowadays, exhibit managers have come to expect free internet access in all the places that serve as their de facto offices: hotels, airports, coffee shops, and more. And in 2015, they added convention centers to that roster, when the Federal Communications Commission (FCC) fined Smart City Holdings LLC, a telecom company that supplies Wi-Fi service for hotels and convention centers, a jaw-dropping $750,000 for hindering exhibitors from using their own Wi-Fi connections to avoid often costly show-supplied internet access. Thus far, even with the new FCC head signaling that the regulatory agency may overturn many of the previous administration's actions – e.g., internet privacy and net neutrality – the rule against blocking access appears to be holding fast. Still, there is confusion over what exhibitors can and cannot do when it comes to sidestepping show-provided Wi-Fi. So here are four alternatives to help you avoid the exorbitant expense of in-booth internet access.

Use Free Wi-Fi
The easiest and least costly way to get online during a trade show is the complimentary Wi-Fi provided at most convention centers. However, a few restrictions often render this option less than ideal. At Chicago's McCormick Place, for example, gratis Wi-Fi is available on the exhibit floor during move in and move out, as well as in public spaces and meeting rooms at all times a show is being held. Similarly, the Las Vegas Convention Center (LVCC) supplies free connections but only in meeting rooms and common areas. The connection speeds available – 256 kilobytes per second (kbps) at McCormick and 384 kbps at the LVCC – are passable for checking email and surfing websites with minimal graphic content, but the limited access and bandwidth of complimentary connections make them unreliable for most exhibitors' in-booth internet needs.

Turn Your Smartphone into a Wi-Fi Hotpsot
Many smartphones are capable of what's known as tethering, which lets you link up another device, such as a laptop, tablet, or music player, via either a Wi-Fi, Bluetooth, or USB connection. This option allows those devices to connect to the internet through the web-enabled smartphone via its data usage, permitting users to access remote files, check email, stream music, and the like. While tethering is widely available through cellphone providers such as AT&T Inc., Sprint Corp., and T-Mobile USA Inc., it suffers three significant drawbacks: Tethering drains phone batteries quickly, suffers slow connection speeds, and manifests poor performance if more than two or three devices are linked together. Like complimentary Wi-Fi, tethering is best used for activities that require little bandwidth, e.g., checking email.

Create a Hotspot with an Independent Device
One solution to the limitations of tethering is using an independent device generically known as a "mobile hotspot." Generally the size of a cellphone, these devices come from telecom providers as well as companies such as Karma Mobility Inc. and Skyroam Ltd. Their functionality is similar to tethering with a smartphone in that they set up a "cloud" of connectivity available to nearby Wi-Fi-enabled devices. What sets them apart from tethering, however, is that they can offer a significantly higher bandwidth than a smartphone. Typical of these tools, AT&T's Unite Explore (Netgear AC815S) can connect up to 15 devices at once (other options usually support five to 10 simultaneously) and achieve upload/download speeds of five to 15 megabytes per second. Many of these devices cost between $50 and $200, depending on whether you commit to a multiyear contract. Whether you sign up for a contract or not, there will be additional fees based on your data usage. Other comparable devices include AT&T's Nighthawk LTE Mobile Hotspot Router, which can connect up to 20 devices, and the Verizon Wireless Jetpack 4G LTE Mobile Hotspot AC791L, whose battery can last up to 24 hours.

Eliminate Your Need for Wi-Fi Altogether
If free Wi-Fi, tethering, and mobile hotspots won't meet your needs or are too costly for your wallet – or if the FCC suddenly allows convention centers to impede Wi-Fi signals again – one alternative is to eschew Wi-Fi altogether. Instead, put all the information you're likely to need at a show, including PDF documents and PowerPoint presentations, on a portable hard drive from companies such as Western Digital Corp., Seagate Technology PLC, and Buffalo Americas Inc. These portable hard drives come in several models, often running between $50 and $250, and many offer storage capacities of up to 6 terabytes, which is more than enough for 1.8 million photos or 1,500 hours of high-definition video. For example, the Western Digital My Passport comes in a budget-friendly 1TB version costing roughly $50. Seagate Technology's Backup Plus Hub 6TB External Desktop Hard Drive is more expensive ($120) but offers six times as much storage.E



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