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December 2019
Table of Contents
EXHIBITOR Q & A
Exhibit Photography
Which is better for DIY trade show photography: dedicated cameras or smartphones?
VIP Booth Visitors
How do I make certain that my exhibit staff provides VIP visitors with the added care and attention they deserve?
ASK DAN
Vague Boss
I often ask my boss for feedback on my projects, but his vague responses leave me frustrated.
EXHIBITING 101
Lead Time
Optimize your exhibit program's lead-gathering process by answering these four questions prior to each show.
AMMUNITION
Ideas That Work
Drawing Attention, The Great Outdoors, Smell of Success, and more.
PRODUCTS
New Tools
Sip 'N Store Reusable Silicone Straw, SpotFX LED Projector, and more.
FIXING SNAFUS
All Hands on Deck
The exhibitor's investment may as well have been in Davy Jones' locker.
QUIZ
Price Check
EXHIBITOR challenges you to guess the cost of five rental exhibits chosen for their unique style and substance.
ARCHIVE
Jewel Box
1893: Tiffany & Co.'s exhibit at the World's Columbian Exposition.
CASE STUDY
CareerBuilder's Movie Magic
CareerBuilder LLC produces a Hollywood-caliber film that shifts attendees' perceptions.
RESEARCH
Going Global?
U.S. companies continue to look abroad, according to EXHIBITOR's 2019 International Exhibiting Survey.
INSIGHT
Return on Relationship
Author and marketing guru Ted Rubin explains his signature concept of valuing and measuring return on relationship.
MANAGEMENT
The Art of Recon
How to Collect Competitive Intelligence on the Trade Show Floor
PHOTO GALLERY
The Future is Now
SentinelOne Inc. wanted its booth at the 2018 RSA Conference to showcase its new branding.
TECHNOLOGY
Interactive Tech Delivers Solutions
These three high-tech engagements helped exhibitors navigate marketing obstacles.
RESEARCH
2019 Meetings and Events Survey
Eighty-five percent of exhibit managers are tasked with organizing meetings and events.
VENUES
Georgia World Congress Center
The GWCC offers 1.5 million square feet of exhibition space and 98 meeting rooms.

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exhibitor q&a
Help!
Exhibit Photography
ILLUSTRATION: MARK FISHER
Q.
Which is better for DIY trade show photography: dedicated cameras or smartphones? And what can I do to make sure that I secure the best images for our social-media feeds?

A.
To capture the best photos, you need the proper equipment, not to mention a little know-how specific to the trade show world. But the definition of "proper equipment" depends on your expertise, objectives, and budget. To help you decide what's best for you, here are some pros and cons of dedicated cameras versus smartphones, along with tips to help you snap the best shots.

Dedicated Camera Benefits
You can purchase a suitable traditional camera and accessories for less than $1,000. This probably won't break the bank, but you may or may not need this added expense. Here are three key advantages dedicated cameras offer over smartphones.
Better Low-Light Performance – Trade show halls are notoriously dark, so being able to shoot at higher ISO settings (i.e., settings that increase your camera's sensitivity to light) is often necessary for your images to have the proper exposures. Although some smartphones let you adjust the ISO, their smaller sensors often still result in grainy photos.
Interchangeable Lenses – While recent advancements in attachable smartphone lenses offer some potential benefits, most smartphones come with fixed lenses. Therefore, they are best used for photographing subjects at medium distances. Often, though, you want to shoot both wide-angle and close-up images of your booth elements. Given the range of distance variables, smartphones can rarely accommodate all your needs. Plus, if you're trying to capture in-booth speakers or live product demos, it's difficult to get close enough to subjects without sticking a smartphone in their faces. A dedicated camera with a telephoto lens will let you capture a scene from a distance.
Remote or Adjustable Flash – Bouncing a flash off a ceiling or using a remote flash to light a scene are common techniques for evening out the awkward indoor lighting typically found in exhibits. Here again, a dedicated camera's many external flash options make it much more versatile than a smartphone's built-in flash.

Smartphone Advantages
While dedicated cameras have their pros, smartphones are still a practical and viable option. Here are two ways they nose out traditional cameras. Convenience – There's an old saying: The best camera is the one you have with you. We all have smartphones, and the fact that we use them so frequently means we're typically more familiar with their camera settings than we are with the dedicated cameras that usually sit unused on a shelf for much of the year.
Continual and Rapid Innovation – Given consumers' hunger for new technology, smartphone manufacturers strive to offer the latest and greatest advancements. Recently, tremendous gains have been made in these devices' focus controls, optical zooms, and intelligent exposures, which means traditional camera manufacturers may need to step up their game to remain relevant and competitive.

Photography Tips
Regardless of what type of camera you select, it's useless in and of itself. You need some general photography knowledge to help you get the best shots. Here are a few quick tips for shooting at trade shows.
➤ Don't pose your subjects. In most cases, candid portraits look much more interesting and authentic than posed pics of grinning attendees.
➤ Be aware of your background. Especially when photographing booth visitors, consider background signage and other exhibit elements, which can easily look as though they are coming out of your subjects' heads if you're not careful. Also, to obtain the most aesthetically pleasing pics, look for and remove unsightly elements (e.g., overflowing trash cans, water bottles, candy wrappers, rolling bags, literature scattered across countertops, etc.).
➤ Adjust exposure compensation (ISO) downward when shooting display screens. Monitors are typically brighter than the surrounding environment, so you may need to use a flash to even out the scene's lighting.
➤ Take plenty of shots when photographing groups of people. Someone is almost always blinking, looking away, or making a goofy expression. The more you shoot, the more likely you are to get that one pic where everyone's facial expression is perfect.
➤ Shoot a range of shots. Don't shoot 10 pics from the same location and using the same settings. Instead, add some diversity with close-up, macro, low-angle, and overhead shots, which will add interest to your photography and result in a greater number of useful images.
➤ Frame your subject with the camera. If your subject is taller than it is wide, shoot it with the camera in the vertical position. If the subject is wider than it is tall, shoot horizontally to make the most use of the frame.
➤ If possible, take group portraits outdoors. Uneven indoor lighting can make posed photos of large groups very difficult to shoot. Bring the group outside, perhaps onto a set of stairs, to get a nice, tiered photo.
➤ Experiment with white-balance settings, as artificial indoor lighting can create photos that are slightly off hue. Or better yet, if you shoot with a digital SLR camera in RAW mode, there will be more adjustments you can make prior to editing any given photo.
➤ Go big. Ensure you're taking images at the largest and highest resolution your camera will allow. You can always decrease the size during editing. However, you can rarely increase image size without losing quality.

— Carlita Lisondra, senior database marketing coordinator, Skyline Exhibits, St. Paul, MN
Help Wanted
Send your tough questions about exhibiting to Linda Armstrong, larmstrong@exhibitormagazine.com.

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