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Showdown Displays Achieves Unparalleled 3-Peat Gold Medal for Best Customer Service in the World
11/13/2024
BROOKLYN CENTER, MN — Showdown Displays is thrilled to announce that its Customer Care team has been awarded the prestigious Gold Medal for “Best Customer Service in the Contact Center World” for 2024. This global honor marks the third consecutive time Showdown Displays has received this award, underscoring the company’s commitment to delivering world-class customer service.

The Contact Center World awards are presented by ContactCenterWorld to celebrate outstanding achievements in customer service, recognizing organizations and individuals who demonstrate superior innovation, exceptional customer experiences, and service quality. More than eighty (80) countries were represented from the hundreds of competing companies representing diverse businesses, industries and channels. Showdown Displays was selected as the global Gold Medal winner for 2024, following their previous regional win for the Americas. This year’s recognition is the third consecutive Global Gold award for Showdown Displays.

Jim Thomsen, Vice President of Customer Care at Showdown Displays, shared his deep appreciation in the team’s accomplishment: “Earning the Gold Medal for Best Customer Service on a global level for a third consecutive time is an incredible achievement. This award is a testament to the dedication and hard work of our team, who consistently go above and beyond to support our customers. We’re honored by this recognition and remain committed to setting high standards for service excellence.”

For more information about Showdown Displays and its award-winning customer service, please visit www.showdowndisplays.com.


About Showdown Displays®
Showdown Displays, headquartered in Brooklyn Center, Minnesota, is a global leader in visual communication, event, and display products, partnering with top distributors in industries such as promotional products, marketing, exhibit displays, and more. Since its founding in 1999, Showdown Displays has built a reputation for innovation, quality, and customer service excellence, exemplified by its “On Target Guarantee” and Mission Statement, “Great Products, Legendary Customer Experiences.” With manufacturing facilities in Minnesota and the Czech Republic, Showdown ensures efficient, socially responsible production. The company has been recognized by prestigious publications and associations, including ASI, CCW, and PPAI, as well as consistently being named one of Minnesota’s best employers. For more information on Showdown Displays, please visit www.showdowndisplays.com.

About ContactCenterWorld
ContactCenterWorld is the global association for contact center and customer engagement. It is the place where professionals all around the world can discover the next generation of customer experience. Their mission is to provide world class research, conferences, awards, networking opportunities and information on best practices in the contact center and CX world. Established in 1999, CCW boasts over 215,000 members worldwide. For more information on ContactCenterWorld, please visit www.contactcenterworld.com.


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