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The Broadmoor Names Ann Alba Vice President and General Manager
3/6/2024
Colorado Springs, CO — The Broadmoor is proud to announce the promotion of longtime employee Ann Alba, a 37-year leader of the resort's unmatched hospitality team, to vice president and general manager. Ms. Alba has been a member of The Broadmoor team since 1987. Ann has only had one path to pave during her lifetime: serving others in the highest form of hospitality, upholding the recognition of the longest consecutive recipient of the Forbes Five-Star and AAA Five-Diamond awards hotel worldwide. Hailing from Michigan, she grew up in her family's bar and restaurant business. Thirty-seven years ago, she walked through the threshold of The Broadmoor's employee entrance as a banquet server, and today, she is second in command to The Broadmoor’s President and CEO Jack Damioli. In her new role, Alba will oversee operations at the 106 year-old property including its unique experiences that lend to the resort's fame, such as The Broadmoor’s Wilderness Experience portfolio, featuring The Ranch at Emerald Valley, Cloud Camp, and the Orvis Endorsed Fly-Fishing Camp. "This promotion is in recognition of Ann's unwavering dedication and exceptional contributions to The Broadmoor over the years," shared Damioli. "Ann's leadership has been instrumental in shaping the resort's success, and we are extremely grateful for her continued service." Ann serves as president of the Pikes Peak Lodging Association. She is the recipient of the Colorado Hotel and Lodging Association's ZENITH Award, paying tribute to her consistently high-performance excellence and outstanding accomplishments and recognizing her as someone who best symbolizes exceptional service in the hospitality industry. In the lasting words of Ms. Alba, "You're the conduit for the guest experience from arrival to departure. I love what I do. You can't fake it, and when all is said and done, our employees are ultimately what our guests remember." About The BROADMOOR Situated at the gateway to the Colorado Rocky Mountains in Colorado Springs, The Broadmoor and its Wilderness Experience properties, The Ranch at Emerald Valley, Cloud Camp and the Orvis-endorsed Fly Fishing Camp encompass 5,000 acres. The resort campus has 784 rooms, suites and cottages. It includes two championship golf courses, an award-winning spa and fitness center, a nationally recognized tennis staff and program, 19 retail boutiques, diverse restaurants, cafes and lounges. Other activities include falconry, mountain biking, hiking, rock-climbing tours, fly-fishing, Wild West Experiences and more. The Broadmoor Wilderness Experience properties are three unique, all-inclusive boutique facilities that highlight an authentic Colorado experience while offering mountain rustic luxury along with The Broadmoor's legendary service. In addition, The Broadmoor owns and manages three attractions, including The Broadmoor Manitou and Pikes Peak Cog Railway, Seven Falls and the Soaring Adventure zip-line courses. Colorado Springs Airport, 15 minutes from the resort, offers passengers over 4,900 seats daily via Southwest Airlines, American Airlines, Delta, Frontier and United. Denver International Airport, 70 minutes north of Colorado Springs, hosts more than 1,600 national and international flights daily with connections to worldwide destinations. Door-to-door shuttle or sedan service from both airports is available through Gray Line. Contact: questions@exhibitormagazine.com |
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