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Freeman Announced as Huntington Place Electric Service Provider
3/30/2022
DETROIT — Today, Karen Totaro, general manager for ASM Global, announces Freeman as the exclusive electric service provider in Huntington Place. For almost a century, Freeman has been servicing trade shows, conferences, and events across the country, and is a electric service provider for the Anaheim Convention Center, San Diego Convention Center, Los Angeles Convention Center, Las Vegas Convention Center, McCormick Place in Chicago, NRG Park in Houston, and the Moscone Center in San Francisco, among others. “Freeman is one of the most successful and well established event service companies in the business that offers an exclusive branch dedicated to providing electrical services to many of the largest convention centers in the country,” said Karen Totaro, general manager of Huntington Place. “This new contract is one more step in our efforts to be bold and provide the highest level of customer service in the industry. Our reputation is enhanced by who we choose to partner with and we are so pleased to partner with Freeman.” The selection was made after completion of a thorough review process. According to materials submitted by Freeman, Huntington Place in Detroit is a destination on the rise as the city is investing back into the downtown area making it an attractive destination for many in the hospitality industry, including the international event industry. Huntington Place has transformed itself and is a beautiful building right in the heart of downtown Detroit. “Freeman’s 95-years of success has relied, to a great extent, on trusted partnerships with our affiliates — including the major event venues,” said Janet Dell, Freeman President and COO. “We’re proud to work at Huntington Place, and we value ASM Global’s capable, efficient, knowledgeable management. They help bring in business because they know what’s needed, what’s possible, and how to make things happen for all the conferences and trade shows our clients bring to Detroit.” As of April 1, Freeman will assume all prior orders for electric service and abide by the Huntington Place Efficiency Memorandum for labor services. To create a smooth transition for customers, the Freeman crew will be working with Conti Hi-Tech, current electric provider in the venue to relay event orders and transfer onsite equipment. “We have an opportunity to look at our services and processes and fine tune all those aspects that can make a positive impact for our clients,” said Totaro. “Freeman has excelled at customer service and we know their experience and commitment to our customers will serve Huntington Place and the entire Detorit community well.” Once onboard, FreemanOnline® the proprietary online ordering portal, or “Customer Support Center,” will replace the Conti Electric order links on the Online Ordering page in the Huntington Place website. Exhibitors will be able to order electrical services, labor and equipment, and access order history from Freeman through any web-enabbled device 24/7. On-site customer service assistance can be requested with no log-in required. The Freeman Customer Support Center has been recognized by J.D Power for excellence every year since 2010. “We’re proud to bring Freeman’s extensive safety program, experienced team with state-of-the-art equipment, and recognized customer service as the electrical provider at Huntington Place,” said Chris Schimek, EVP, Freeman Event & Exhibit Services. “Combined with our intimate knowledge of the facility and tenured partnership with ASM Global, this is great news for all those exhibiting at and visiting events there.” About Huntington Place With 723,000 square feet of exhibit space, Huntington Place, Detroit’s convention center, boasts one of the largest contiguous exhibit floor spaces in North America and has the largest ballroom in Michigan with 40,000 square feet. It is a LEED Gold certified venue and has received numerous industry awards for excellence including the 2020 USGBC Leadership Award for Building Performance, making it the only convention center in the history of the award to receive it. Visit online at www.huntingtonplacedetroit.com About ASM Global ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management—delivering locally tailored solutions and cutting-edge technologies to achieve maximum results for venue owners. The company’s elite venue network spans five continents, with a portfolio of more than 350 of the world’s most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues For more information visit www.asmglobal.com. About Freeman Freeman is a global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, our insights shape exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter. For more information, please visit www.freeman.com. Contact: questions@exhibitormagazine.com |
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