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COVID-19
A Path Forward: IAEE's Essential Considerations for Safely Reopening Exhibitions and Events
With the face-to-face marketing industry still plagued by the COVID-19 pandemic, EXHIBITOR magazine takes an in-depth look at the International Association of Exhibitions and Events' master plan to help live events resume safely. By Charles Pappas
In early January, the United States passed the 24-million mark for known COVID-19 infections, a somber milestone growing by as many as a million new cases every week. Deaths surpassed 400,000 while hospitalizations broke all-time records. This human toll is virtually matched by the economic wreckage inflicted by the pandemic. COVID-19-related job losses erased 113 straight months of employment growth. One devastating report, issued by David Cutler and Lawrence Summers of the National Bureau of Economic Research and Harvard University, pegged the overall loss cost of COVID-19 at an astounding $16.1 trillion – more than twice the cost of the post-9/11 wars. Yet few individual industries have been as hard hit as live exhibitions and events.

Vulnerable because of their inherent reliance on what the World Health Organization (WHO) calls mass gatherings – "a concentration of people at a specific location for a specific purpose over a set period of time..." – the assemblies offer densely packed venues where the virus could find the conditions to spread at an exponential rate. As a result, the downturn was massive and unprecedented, even when compared to the financial devastation in the wake of 9/11 and throughout the Great Recession. UFI, the international exhibition industry association, estimated in its Global Barometer report that companies' revenue for all of 2020 will represent only 39 percent of those measured in 2019. That financial diminishment is mirrored by EXHIBITOR's own ongoing surveys, which found, for example, that 68 percent of exhibit managers reported budget cuts, of which more than half were reductions of 50 percent or greater. Another 59 percent divulged a lack of leads and sales opportunities while 49 percent indicated an inability to increase brand awareness.

While a few domestic events have still occurred, there is no master plan for exhibitions and events to safely return to operation. Last June, however, the International Association of Exhibitions and Events (IAEE) issued its own template for just such a resurgence, called "Essential Considerations for Safely Reopening Exhibitions and Events." At the end of last year, as its own annual Expo! Expo! event took place virtually, the industry organization released an updated version of the white paper. Collaborating with the Experiential Designers and Producers Association (EDPA), Global Biorisk Advisory Council (GBAC), International Sanitary Supply Association (ISSA), International Association of Venue Managers (IAVM), Exhibition Services and Contractors Association (ESCA), and Society of Independent Show Organizers (SISO), among others, the IAEE laid out what it considers to be essential for show and event organizers to safely revive the industry. Indeed, a similar belief in teamwork is reflected in the group's emphasis on show organizers/associations communicating and coordinating with all relevant vendors and service contractors (e.g., facilities, general contractors, foodservice providers, etc.).

Even with the likelihood of vaccines rolling out on a worldwide scale in 2021, the IAEE believes the road back to large-scale live events will not be an instant and smooth return to pre-pandemic status, but instead one in which its new precautions and protocols will assist the industry to rise again over a period of time. (The Duke Global Health Institute has estimated it will take until 2024 to fully vaccinate the entire world's population.) The paper is not likely to be the last for the IAEE; instead, recognizing that few COVID-19-related ideas can be set in stone, it will continue to follow the ever-changing science and evolve its recommendations accordingly.

EXHIBITOR pored over the IAEE's recommendations to answer the following 13 questions relevant to face-to-face marketers and, when warranted, highlighted the supporting science and research. The ideas presented in the white paper are only as good as the involved organizations' resolve to execute them in good faith together.

A Path Forward: IAEE's Essential Considerations for Safely Reopening Exhibitions and Events is not a product of the International Association of Exhibitions and Events. It includes external research and opinions that do not necessarily represent those of the association.
1. Q. Does the IAEE suggest exhibition and event organizers perform risk assessments of venues and events?
A. Yes. Whether the potential venue is a large convention center that can hold thousands or a more intimate meeting space accommodating dozens, the IAEE white paper strongly urges organizers carry out a thorough risk assessment of any space that may be used for a live event. Learn More...


2. Q. Does the IAEE support testing attendees for COVID-19?
A. It depends on the situation, which can vary wildly from event to event. The IAEE does not currently include on-site testing in its considerations because of the ever-changing variables, including a significant shortage of testing kits and their components, the cost and accuracy of tests, and the substantial delays in turnaround times for results. Learn More...


3. Q. Should events use temperature screening?
A. Yes. While not specifically endorsing it, the IAEE white paper notes that temperature (aka thermal) screening may be conducted at each point of entry to a live event using no-touch technology such as infrared thermometers and thermal cameras, which can screen up to 1,500 people per hour. Learn More...


4. Q. Would registration change under the IAEE's proposed guidelines?
A. Yes. The increased use of technology by exhibition and event organizers is expected to provide technical fixes that could curtail queuing during the standard registration process, thereby minimizing physical contact. Learn More...


5. Q. Is there a standard for how crowded a show floor or event space should be?
A. Yes. To this end, the IAEE white paper notes the Crowd Density Standard (CDS) recently devised by the International Association of Venue Managers (IAVM). Learn More...


6. Q. Will we still need to wear face masks?
A. Yes. Perhaps the most contentious of pandemic adaptations, face masks will continue to be a fixture at live events for the foreseeable future. The IAEE spotlights face masks' outsized role in safely reopening by emphasizing that they are a prime example of "... principles and practices which have been adopted to promote a safe physical environment." Learn More...


7. Q. Will there be guidelines for individual exhibits?
A. Yes. The IAEE holds that booth design and function should incorporate its best-practices guidelines, which now include the above-mentioned CDS recently devised by IAVM, as well as follow any specific standards outlined by event and exhibition organizers to help prevent the spread of COVID-19. Learn More...


8. Q. Are there suggested protocols for handling food? A. Yes. To avoid such infections in live events, the IAEE stance is that each convention center or meeting space would work in conjunction with its official foodservice provider to establish protocols ensuring food quality and safety. Learn More...


9. Q. Does the IAEE recommend any kind of protocol if an attendee or staffer becomes sick?
A. Yes. If an individual displays what the IAEE paper calls "symptoms of acute respiratory illness," including coughing, difficulty breathing, and persistent pain or pressure in the chest, the show organizer must notify the in-house or show-contracted medical personnel. Learn More...


10. Q. Are specific new cleaning procedures recommended?
A. Yes. After collaborating with the IAVM and the GBAC, the IAEE suggests that high-touch areas of an event should be cleaned throughout the day using established sanitizing practices. Learn More...


11. Q. Does the IAEE address how to make restrooms safer?
A. Yes. Crucial to mitigating the hazards posed by bathrooms, the IAEE offers a baker's dozen recommendations, including sanitizing restrooms on an hourly basis by attendants wearing PPE. Learn More...


12. Q. Are there suggested changes to indoor humidity settings?
A. No. The IAEE paper does not cover humidity, but the association is keeping abreast of its potential effectiveness in mitigating COVID-19 and other viruses. Learn More...


13. Q. Are potential liability issues addressed?
A. Yes. An essential part of getting the face-to-face marketing industry back on its feet will require navigating the legal and liability obstacles COVID-19 presents. As the IAEE points out, event organizers' execution of these safeguarding actions will be judged by the standard of legal negligence, which is essentially a failure to carry out acts, through commission or omission, which a reasonable person would have exercised under similar conditions. Learn More...
To download IAEE's full report "Essential Considerations for Safely Reopening Exhibitions & Events"
(free for IAEE members), visit www.iaee.com/report.


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