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September 2019
Table of Contents
EXHIBITOR Q & A
Live Presentations
What are the benefits of hiring professional presenters, and roughly how much do they cost?
ASK DAN
Staffer Dead Weight
I have a staffer who is useless but a favorite of the boss. How can I remove her from the booth-staffing schedule?
EXHIBITING 101
Crisis Management
Be prepared for common show-floor snafus by having the necessary supplies on hand.
AMMUNITION
Ideas That Work
Big-Ticket Item, Live Wires, Heavy Lifting, and more.
PRODUCTS
New Tools
HT Series Counters, Giant iTab, Mobile Escape Room, and more.
QUIZ
See Me, Hear Me
Try to complete this crossword puzzle filled with AV-related terms.
FIXING SNAFUS
Danger Zone
As the mob reached a fevered pitch, we needed to get our celebrity to safety - and fast.
ARCHIVE
The Peter Pan Principle
1974: Elaine Cohen works the Supermarket Institute (SMI) Convention for Swift & Co.'s Peter Pan Peanut Butter.
CASE STUDY
Lightbulb Moment
How Cree Lighting reset its strategy to meet attendees' needs
RESEARCH
Get Smart
EXHIBITOR's latest survey shows how attaining professional certification can benefit one's career and marketing program.
DOUBLE DECKS
Double Vision
These six double decks take innovative design to thrilling new heights.
PHOTO GALLERY
Shock Waves
RefleXion Medical's curvaceous exhibit acts as a subtle nod to the company's game-changing radiotherapy machine.
GRAPHICS
Successful Signage
Here are 11 examples of exhibitors that created head-turning graphics using simple substrates.
PORTFOLIO
Desk Jobs
Six standout reception desks to inspire your next design.
TEN BY 10
International Exhibiting
We asked 10 experts to share their tips and insights on working with overseas vendors.

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photo gallery
Client: RefleXion Medical Inc., Hayward, CA
Design/Fabrication: Czarnowski Display Service Inc., Chicago
Size: 30-by-50 feet (1,500 square feet)
Estimated Cost: $600,000
Estimated Cost/Square Foot: $400

 
Shock Waves
By Charles Pappas with photos by Czarnowski Display Service Inc.

To showcase its game-changing radiotherapy machine at the American Society for Radiation Oncology (ASTRO) 2018 annual meeting, RefleXion Medical Inc. employed two outsized wave-like design elements to first arrest attendees' eyes, then seize their imaginations. Assisted by Czarnowski Display Service Inc., RefleXion placed a lightweight replica of its 6-ton wonder in the center of the 30-by-50-foot exhibit. Meanwhile, the wood-frame floor on both sides of the booth seemed to surge upward to form symmetrical, stylized waves.


Ripple Effect
The two stylized waves rising from the floor of RefleXion Medical Inc.'s exhibit alluded to the impact its radiotherapy machine will have on treating cancer. An OLED screen fastened to a facsimile of the instrument offered a virtual peek into its workings.

Measuring 10-by-20 feet, the curvaceous constructs were meant to suggest the major impact the device would have on battling cancer, similar to the consequence the actual 12,000-pound machine would have on the carpeted floor had it been dropped from above.

Attendees were greeted by staffers who qualified and then escorted them to either of two kiosks with touchscreens running a two-minute animated video highlighting the company's novel approach to radiotherapy and how the machine can uniquely "see" exactly where healthy tissue rests and cancerous tissue lurks. It then zaps the malignant material, leaving the undamaged flesh intact.

After visitors absorbed that basic summary, they shifted over to the faux machine. Even with the upended corners bordering it, the device still might have seemed as nothing more than a hunk of inert metal. To remedy that potential problem, the company affixed a curved OLED screen to the instrument and created digital animations that seemed to peer into its internal workings, much as the device itself might gaze into the human body. Four "huddle spaces" nestled into the undulating structures offered bench seating for casual conversations, while the interiors of the waves themselves contained two formal conference rooms where staffers and guests explored at length how the company's technology could make waves in the best possible way. E



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