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September 2019
Table of Contents
EXHIBITOR Q & A
Live Presentations
What are the benefits of hiring professional presenters, and roughly how much do they cost?
ASK DAN
Staffer Dead Weight
I have a staffer who is useless but a favorite of the boss. How can I remove her from the booth-staffing schedule?
EXHIBITING 101
Crisis Management
Be prepared for common show-floor snafus by having the necessary supplies on hand.
AMMUNITION
Ideas That Work
Big-Ticket Item, Live Wires, Heavy Lifting, and more.
PRODUCTS
New Tools
HT Series Counters, Giant iTab, Mobile Escape Room, and more.
QUIZ
See Me, Hear Me
Try to complete this crossword puzzle filled with AV-related terms.
FIXING SNAFUS
Danger Zone
As the mob reached a fevered pitch, we needed to get our celebrity to safety - and fast.
ARCHIVE
The Peter Pan Principle
1974: Elaine Cohen works the Supermarket Institute (SMI) Convention for Swift & Co.'s Peter Pan Peanut Butter.
CASE STUDY
Lightbulb Moment
How Cree Lighting reset its strategy to meet attendees' needs
RESEARCH
Get Smart
EXHIBITOR's latest survey shows how attaining professional certification can benefit one's career and marketing program.
DOUBLE DECKS
Double Vision
These six double decks take innovative design to thrilling new heights.
PHOTO GALLERY
Shock Waves
RefleXion Medical's curvaceous exhibit acts as a subtle nod to the company's game-changing radiotherapy machine.
GRAPHICS
Successful Signage
Here are 11 examples of exhibitors that created head-turning graphics using simple substrates.
PORTFOLIO
Desk Jobs
Six standout reception desks to inspire your next design.
TEN BY 10
International Exhibiting
We asked 10 experts to share their tips and insights on working with overseas vendors.

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products
New Tools
Click Bait
The coolest swag and in-booth raffles aren't worth a hill of beans if attendees don't know about them, either due to an exhibitor's small booth space or out-of-the-way location. Thankfully, the Balou app allows face-to-face marketers to upload images and descriptions of the promotional items and/or prize drawings they'll be distributing at an upcoming show. After selecting which events they'll be attending from the app's directory, attendees can then browse the available swag and "like" the items and drawings they're most interested in. If an in-booth drawing is set for a particular time, users will then receive a push notification alerting them to head to the exhibit. In addition to gaining increased exposure, exhibitors receive post-show reports indicating how many attendees flagged their promotional items. Available as a standalone download in the Apple and Google Play app stores, Balou can also be integrated into a show's official app.
Contact: Balou LLC, Encinitas, CA, 760-585-5135, www.balouapp.com
Counter Offer
Arresting video content doesn't have to be limited to your exhibit's back walls or a mounted flatscreen. HT Connect Ltd.'s HT Series Counters make it possible to present your dynamic imagery to attendees right by the aisle. With dimensions starting at roughly 3.2 feet wide, 3.5 feet tall, and 1.6 feet deep, HT Series Counters are clad in BeMatrix LEDskin panels, enabling them to display video footage seamlessly along three sides with a razor-sharp pixel pitch of 2.5 mm. Units include either black, white, or custom acrylic countertops; a self-contained Novastar video controller; and lockable storage. What's more, the counters can be programmed to run content that is identical or complementary to what is displayed on other LED elements, resulting in a multidimensional multimedia showcase. For safe and secure shipping, HT Series Counters break down and fit into sturdy road cases.
Contact: HT Connect Ltd., Inglewood, CA, 416-557-7517, www.htconnect.us
Small Wonder
The 27" Giant iTab is a smaller version of SmartSource Computer & Audio Visual Rentals Inc.'s 42" smartphone-like kiosk that provides a user-friendly way for attendees and booth reps to access mobile apps in their native environment, just as they would appear on a handheld device. Offering a 10-point projected-capacitive touchscreen with sophisticated drag and multitouch abilities, the iTab is a standalone device capable of running Android-based apps (an iOS simulator is also available). Additional features include Wi-Fi, Ethernet, and Bluetooth capabilities; a built-in camera; a steel countertop stand; the option of mounting the unit in landscape or portrait orientation; and the ability to connect everything from barcode scanners to printers.
Contact: SmartSource Computer & Audio Visual Rentals Inc., Hauppauge, NY, 800-888-8686, www.smartsourcerentals.com
Escape Clause
Leverage a growing trend in experiential marketing – and literally capture attendees' attention – by incorporating a Mobile Escape Room into your next exhibit or corporate event. Staged in either a 20-foot-long trailer for outdoor events or a 10-by-10-foot or 12-by-12-foot pop-up for indoor activations, this service from Interactive Entertainment Group Inc. includes a choice of three fully immersive, richly detailed escape-room themes: Joker's Cabin, Hotel Room, and Missile Defense. After being locked inside the space, up to eight participants at a time must work together to solve a series of puzzles that will ultimately lead to their release. Challenges can be designed as either 15-minute "express" engagements or full-length, 30- to 60-minute experiences. All rooms come fully furnished, and branded elements can be integrated into the challenge itself and the exterior of the activation. Entirely customized escape-room challenges and designs are also available for marketers who want their brand messages to be a fundamental component of the experience.
Contact: Interactive Entertainment Group Inc., Hauppauge, NY, 800-760-0724, www.interactiveparty.com


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