WHAT'S HAPPENING NOW:
SUBSCRIBE TO MAGAZINE
Exhibiting &
Event Topics
EXHIBITOR
Magazine
Find It
Marketplace
EXHIBITOR
LIVE
EXHIBITOR
Education Week
EXHIBITOR
eTrak
CTSM
Certification
EXHIBITOR
Insight
EXHIBITOR
Awards
News
Network
Advertise
With Us
Topics
Research
& Resources
Editorial
Commentary
Trade Show
History
Plan B
Ideas
That Work
Trade Show
Video
New
Tools
Research
Ask
Dan
Special
Projects
Glossary
of Terms
Trade Show
Trends
exhibitor Q & A


My company has started to use virtual meetings to synch up our global offices. As the manager of its exhibiting department, should I treat these meetings differently than live ones?


Sometimes known as video conferences, web conferences, and telepresence, virtual meetings allow people in more than one location to meet using a mix of video and audio technologies.

While they might seem the same as face-to-face meetings, they can lack important visual, aural, and other body-language cues. To compensate for their absence, I suggest following some basic rules of what's becoming known as "webiquette."

First, distribute an agenda for virtual meetings beforehand - and stick to it. When all participants share the same room physically, it's not necessarily disastrous to detour from the agenda, but in a virtual one, those who are off site can feel like others are sharing a joke they're not privy to. Second, perform a round of introductions between those who haven't met before, just as you would with unacquainted participants meeting in the same physical space. Third, if the video is at all sketchy, ask all the participants to identify themselves every time they talk.

Also, if any kind of physical object is being discussed - a report or a photo, for example - continually reference exactly what you're looking at so that everyone is literally on the same page. Last of all, recap often so that participants walk away from the meeting with a clear sense of what was discussed.

Dan Lumpkin is an organizational psychologist and president of management-consulting company Lumpkin & Associates in Fairhope, AL. E-mail your career-related questions to askdan@exhibitormagazine.com
you might also like
 
Join the EXHIBITOR Community Search the Site
TOPICS
Measurement & Budgeting
Planning & Execution
Marketing & Promotion
Events & Venues
Personal & Career
Exhibits & Experiences
International Exhibiting
Resources for Rookies
Research & Resources
MAGAZINE
Subscribe Today!
Renew Subscription
Update Address
Digital Downloads
Newsletters
Advertise
FIND-IT
Exhibit & Display Producers
Products & Services
Supplier to Supplier
All Companies
Compare
Get Listed
EXHIBITORLIVE
Sessions
Certification
Exhibit Hall
Exhibit at the Show
Registration
ETRAK
Sessions
Certification
F.A.Q.
Registration
EDUCATION WEEK
Overview
Sessions
Hotel
Registration
CERTIFICATION
The Program
Steps to Certification
Faculty and Staff
Enroll in CTSM
Submit Quiz Answers
My CTSM
AWARDS
Sizzle Awards
Exhibit Design Awards
Portable/Modular Awards
Corporate Event Awards
Centers of Excellence
NEWS
Associations/Press
Awards
Company News
International
New Products
People
Shows & Events
Venues & Destinations
EXHIBITOR News
© Exhibitor Group | The Leader in Trade Show and Corporate Event Marketing Education PO Box 5996, Rochester, MN 55903-5996 | (507) 289-6556 | Need Help? Ask Scott