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In-Booth Demos
We asked 10 experts to share their views and opinions on product demonstrations.
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"Simple is better. Just highlight the main differentiators or the most important steps. Leaving them wanting more encourages one-on-one conversations." — Chris Mattran, senior account executive, Global Experience Specialists Inc. (GES) 2 "Explaining too much during a demo guarantees its failure. To paraphrase E.B. White on jokes, it's like dissecting a frog. You understand it better, but the frog dies in the process." — Mel White, vice president of marketing, business development, Classic Exhibits Inc. 3 "An attendee who questions key claims or has a doubt about your product may be the most unpredictable part of the presentation. A good demo can ease those concerns." — Jennifer Fiddler, executive director of engagement marketing, Productions Plus Inc. 4 "If you are relying on the internet for your demo, don't forget to order a hard-line connection." — Jenn Winget, vice president of sales and branch operations, J&S Audio Visual Inc. 5 "When possible, get your product in audience members' hands so they can experience it and have a sense of ownership" — Danielle Puceta, senior vice president, digital, The Freeman Co. LLC 6 "Give just as much attention to the strategy to attract attendees to the booth as you do to the demo experience itself." — Liz Nacron, executive vice president, creative and production, executive producer, Live Marketing Inc. 7 "End your demos with a call to action, such as signing up for a free trial, scheduling a meeting with a salesperson, or even asking attendees to purchase right on the spot." — Nicole Genarella, executive vice president, sales and marketing, 3D Exhibits Inc. 8 "Complex products are often not easily explained through traditional demos. Digital storytelling through augmented, virtual, and mixed reality better communicates product benefits." — Pete Stam, user experience strategist, Mirror Show Management Inc. 9 "Customers have so much to see and do in a short period. Keep it short – you don't need to tell them everything all at once." — Shannon Ostrowski, director of marketing, shared services, Cengage Inc. 10 "Technology has made demos more complex, which means more things can go wrong that are out of your control." — Ben Baker, founder, Your Brand Marketing Inc.
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