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ten by 10
In-Booth Demos
We asked 10 experts to share their views and opinions on product demonstrations.
1
"Simple is better. Just highlight the main differentiators or the most important steps. Leaving them wanting more encourages one-on-one conversations."
Chris Mattran, senior account executive, Global Experience Specialists Inc. (GES)

2
"Explaining too much during a demo guarantees its failure. To paraphrase E.B. White on jokes, it's like dissecting a frog. You understand it better, but the frog dies in the process."
Mel White, vice president of marketing, business development, Classic Exhibits Inc.

3
"An attendee who questions key claims or has a doubt about your product may be the most unpredictable part of the presentation. A good demo can ease those concerns."
Jennifer Fiddler, executive director of engagement marketing, Productions Plus Inc.

4
"If you are relying on the internet for your demo, don't forget to order a hard-line connection."
Jenn Winget, vice president of sales and branch operations, J&S Audio Visual Inc.

5
"When possible, get your product in audience members' hands so they can experience it and have a sense of ownership"
Danielle Puceta, senior vice president, digital, The Freeman Co. LLC

6
"Give just as much attention to the strategy to attract attendees to the booth as you do to the demo experience itself."
Liz Nacron, executive vice president, creative and production, executive producer, Live Marketing Inc.

7
"End your demos with a call to action, such as signing up for a free trial, scheduling a meeting with a salesperson, or even asking attendees to purchase right on the spot."
Nicole Genarella, executive vice president, sales and marketing, 3D Exhibits Inc.

8
"Complex products are often not easily explained through traditional demos. Digital storytelling through augmented, virtual, and mixed reality better communicates product benefits."
Pete Stam, user experience strategist, Mirror Show Management Inc.

9
"Customers have so much to see and do in a short period. Keep it short – you don't need to tell them everything all at once."
Shannon Ostrowski, director of marketing, shared services, Cengage Inc.

10
"Technology has made demos more complex, which means more things can go wrong that are out of your control."
Ben Baker, founder, Your Brand Marketing Inc.


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