WHAT'S HAPPENING NOW:
SUBSCRIBE TO MAGAZINE
Exhibiting &
Event Topics
EXHIBITOR
Magazine
Find It
Marketplace
EXHIBITOR
LIVE
EXHIBITOR
Education Week
EXHIBITOR
eTrak
CTSM
Certification
EXHIBITOR
Insight
EXHIBITOR
Awards
News
Network
Advertise
With Us
Topics
Planning
& Execution
Planning
& Management
Show & Space
Selection
Booth
Staffing
Transportation
Logistics
Vendors
& RFPs
Case
Studies
exhibitor q&a
Ask Dan
Q.
Whenever a co-worker makes a mistake, he lies about it. How can we get him to stop fibbing and fess up?

A.
I have an old saying that's rarely failed me: Prices change behavior. If there are no tolls extracted for his lying, then he doesn't have any motivation to change his behavior.

So the next time you notice he's covering up another mistake instead of copping to it, you'll need to charge him a price, so to speak, for his deceitfulness. And the purpose of that likely heavy toll is to reveal to him that he's been found out. Talk with him privately, and suggest that sometimes we all make mistakes and often feel embarrassed by them. But also let him know that when he fails to admit an error and covers it up, it results in the opposite of the outcome he probably desires – namely, his easily detectable dissembling lowers others' opinions about him, and thereby compounds his miscues.

Your co-worker may be uncomfortable hearing this, so it's important to emphasize to him that we all are imperfect and therefore make mistakes. Give him an example or two of goofs you've made, and how owning up to them was a better alternative than evading them. Let him know that it's smarter in your corporate culture to openly own your missteps than to cover them up. Attaching a price to his behavior – in this case, confronting him – combined with a sincere effort to help set him straight just might make him see that honesty is indeed the best policy.E



Dan Lumpkin, organizational psychologist, is the president of management-consulting company Lumpkin & Associates in Fairhope, AL. Need answers? Email your career-related questions to askdan@exhibitormagazine.com.
you might also like
 
Join the EXHIBITOR Community Search the Site
TOPICS
Measurement & Budgeting
Planning & Execution
Marketing & Promotion
Events & Venues
Personal & Career
Exhibits & Experiences
International Exhibiting
Resources for Rookies
Research & Resources
MAGAZINE
Subscribe Today!
Renew Subscription
Update Address
Digital Downloads
Newsletters
Advertise
FIND IT
Exhibit & Display Producers
Products & Services
All Companies
Get Listed
EXHIBITORLIVE
Sessions
Certification
Exhibit Hall
Exhibit at the Show
Registration
ETRAK
Sessions
Certification
F.A.Q.
Registration
EDUCATION WEEK
Overview
Sessions
Hotel
Registration
CERTIFICATION
The Program
Steps to Certification
Faculty and Staff
Enroll in CTSM
Submit Quiz Answers
My CTSM
AWARDS
Sizzle Awards
Exhibit Design Awards
Portable/Modular Awards
Corporate Event Awards
Centers of Excellence
NEWS
Associations/Press
Awards
Company News
International
New Products
People
Shows & Events
Venues & Destinations
EXHIBITOR News
© Exhibitor Group | The Leader in Trade Show and Corporate Event Marketing Education PO Box 5996, Rochester, MN 55903-5996 | (507) 289-6556 | Need Help? Ask Scott