MONDAY 10:00 AM - 11:30 AM
Track: Management & Leadership90 Minute Session
CTSM
M4005R
Conversations That Matter: Know Precisely What to Say to Manage Up - and Down
Your goal is be perceived as a spark of inspiration, dedication, and consistency. Achieving this requires learning to communicate with and adeptly manage both your managers and your teams. This session will teach you how to choose the right words at the right time-and how to use those words in the right way with the right people. We'll share examples of effective conversations and explain both how to have them and why they work. Leave with insights into how to:
• Influence even when you have no authority
• Deal with micro-managers
• Inspire teamwork
• Navigate internal drama
• Motivate others
• Influence even when you have no authority
• Deal with micro-managers
• Inspire teamwork
• Navigate internal drama
• Motivate others
FACULTY:
Pete Smith, president, SmithImpact
Stroke survivor. International speaker. Author. Coffee shop owner. Wrestling coach. Helping people run their race to win. Author of Dare to Matter, the #1 Best Seller in the HR and Personnel Management Category, and the #2 Best Seller in the Business Motivation and Self-Improvement category. Using a combination of hilarious wit and profound wisdom, Pete educates, entertains, and challenges his audiences to BE more, DO more, and MATTER more... and shows them how.
Connect with Pete Smith:
Additional sessions presented by Pete Smith:
S4006 Dare to Matter
Pete Smith, president, SmithImpactStroke survivor. International speaker. Author. Coffee shop owner. Wrestling coach. Helping people run their race to win. Author of Dare to Matter, the #1 Best Seller in the HR and Personnel Management Category, and the #2 Best Seller in the Business Motivation and Self-Improvement category. Using a combination of hilarious wit and profound wisdom, Pete educates, entertains, and challenges his audiences to BE more, DO more, and MATTER more... and shows them how.
Connect with Pete Smith:
Additional sessions presented by Pete Smith:
S4006 Dare to Matter
