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University-Affiliated eLearning
for Trade Show and Corporate Event Professionals
TUESDAY, MARCH 11
1:00pm Eastern, 12:00pm Central, 11:00am Mountain, 10:00am Pacific
90 Minute Session


Session 4116
Crisis to Confidence: Problem-Solving for Event Success
Take your skills to the next level with a session designed to tackle your toughest challenges. From last-minute crises to forward-thinking decision-making, you'll learn proven frameworks and real-world strategies to solve problems confidently. Perfect for event professionals who want to stay ahead of the curve, this course empowers you to transform unexpected obstacles into opportunities for success.

Learning Objectives:
•  List the skills needed to become a great problem-solver.
•  Describe problem-solving frameworks for any situation.
•  Identify how to implement solutions to problems quickly.
•  Practice utilizing techniques to solve a real-life problem.


Attendance for the full session is required for those who wish to count this session towards the CTSM certification program.


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FACULTY
Shannon Tucker, Director of Organizational Effectiveness, Star
As a workplace effectiveness coach, Shannon Tucker inspires others to reflect and act on how they can show up as their best selves at work. Her expertise in growing emotional intelligence to connect people's heads with their hearts enables great results while building strong relationships. With nearly 20 years of talent development experience in healthcare, higher education, e-commerce, and marketing, she is a sought-after resource in developing staff and leadership in business.

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