WHAT'S HAPPENING NOW:
SUBSCRIBE TO MAGAZINE
Exhibiting &
Event Topics
EXHIBITOR
Magazine
Find It
Marketplace
EXHIBITOR
LIVE
EXHIBITOR
Education Week
EXHIBITOR
eTrak
CTSM
Certification
EXHIBITOR
Insight
EXHIBITOR
Awards
News
Network
Advertise
With Us
Topics
Research
& Resources
Editorial
Commentary
Trade Show
History
Plan B
Ideas
That Work
Trade Show
Video
New
Tools
Research
Ask
Dan
Special
Projects
Glossary
of Terms
Trade Show
Trends
exhibitor q&a
Ask Dan
Q.
I'm replacing a much-disliked manager who left behind a demoralized team. How can I reverse the damage as quickly as possible?

A.
The primary reason most people leave a job is because of a manager they didn't like, and it's no wonder. These types of leaders do a lot of damage and create dysfunction in the team they leave behind.

As the new leader, you must first and foremost be a merchant of hope. To accomplish that, you must be good at communicating with your team members both one-on-one as well as to the group as a whole. This is best done in person or at least via Zoom (or some equivalent) if you are working virtually. As you communicate with your team members, focus on providing them with the hope that they can achieve great things in a work atmosphere that's no longer poisoned.

But to do that, you'll also need to address underlying issues from the previous manager. There is an excellent book called "The Five Dysfunctions of a Team" by Patrick Lencioni, who relays how a new leader was able to solve your very problem by dealing with five factors: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Often, just bringing a problem into the light can begin reversing all the harm done. You may find that sharing and discussing the book with your staff will help heal and enable them to move on and make a new, healthier history together. E



Dan Lumpkin, organizational psychologist, is the president of management-consulting company Lumpkin & Associates in Fairhope, AL. Need answers? Email your career-related questions to askdan@exhibitorgroup.com.
you might also like
 
Join the EXHIBITOR Community Search the Site
TOPICS
Measurement & Budgeting
Planning & Execution
Marketing & Promotion
Events & Venues
Personal & Career
Exhibits & Experiences
International Exhibiting
Resources for Rookies
Research & Resources
MAGAZINE
Subscribe Today!
Renew Subscription
Update Address
Digital Downloads
Newsletters
Advertise
FIND-IT
Exhibit & Display Producers
Products & Services
Supplier to Supplier
All Companies
Compare
Get Listed
EXHIBITORLIVE
Sessions
Certification
Exhibit Hall
Exhibit at the Show
Registration
ETRAK
Sessions
Certification
F.A.Q.
Registration
EDUCATION WEEK
Overview
Sessions
Hotel
Registration
CERTIFICATION
The Program
Steps to Certification
Faculty and Staff
Enroll in CTSM
Submit Quiz Answers
My CTSM
AWARDS
Sizzle Awards
Exhibit Design Awards
Portable/Modular Awards
Corporate Event Awards
Centers of Excellence
NEWS
Associations/Press
Awards
Company News
International
New Products
People
Shows & Events
Venues & Destinations
EXHIBITOR News
© Exhibitor Group | The Leader in Trade Show and Corporate Event Marketing Education PO Box 5996, Rochester, MN 55903-5996 | (507) 289-6556 | Need Help? Ask Scott