Have you ever wished you could get your manager to do something or struggled with a micro-manager colleague? Do you want to get your people to perform at high levels on a consistent basis? In other words, do you want to become more effective in how you manage up - and how you manage down? This session will teach you how to use specific, strategic, and simple conversations to achieve this goal. Learn why these conversations are so effective and exactly how you need to phrase your communications to maximize your results. Leave ready to:
CTSM Candidates with 5 or more years of experience may
take this session in place of certain five-digit required sessions, with prior approval.
• Influence the behavior of upper management in a way that will actually help them motivate you better
• Manage micro-managers
• Build trust, accountability, and responsibility among team members
• Create a framework for addressing conflict among team members and stop spending your time dealing with drama
• Recognize your people in a way that they'll remember for years