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Measuring Performance
When measuring program performance, guesstimates and generalizations don't cut it. You need proof, i.e., hard-core statistics. Here are the processes, techniques, and tools you need to measure your program's effectiveness.

Online Articles
Friends With Benefits
Trade shows aren't about building relationships; they're about sales.
 
Yes, SIR
If all you plan to do at a show is sit and watch attendees walk by, forget the booth space and rent a billboard.
 
State of the Industry
The Center for Exhibition Industry Research's sixth annual CEIR Index charts an unprecedented decline in all four key industry metrics. Read on to see how your sector compares, and which metrics might signal a return to business as usual.
 
Trade Show Trends
The results of Exhibit Surveys Inc.'s annual Trade Show Trends report are in. And while trade shows continue to attract qualified buyers and influence their purchasing decisions, the cost to attract those buyers just keeps on rising skyward.
 

Article Library (PDFs)


Lead the Way

Ten tips to help you increase lead fulfillment and protect your trade show program in the process.


Research to the Rescue

Amy Gregory uses a triple-pronged research strategy to win over internal skeptics, overhaul her exhibit-marketing program, and increase booth traffic by an average of 41 percent.


Audits and Surveys: What You Don't Know Could Cost You

What are audits and surveys – and why should you care? EXHIBITOR explores this relatively new world of accountability and validation, and provides four measurement applications to help you plan and improve your program.


How to Design a Lead Form

Wondering what information to collect from prospects at the show? Ask your sales team.


Beyond the Fishbowl

Doug MacLean's step-by-step guide for using lead forms to collect a myriad of data for internal stakeholders.


State of the Industry

The Center for Exhibition Industry Research's annual CEIR Index reports a fourth consecutive year of performance growth.


Trade Show Trends

While trade shows continue to attract qualified buyers and influence purchase decisions, the cost has never been higher.


10 Survey-Writing Guidelines

Writing an effective customer survey requires knowing both what to ask and how to ask it.


Fishing for Business

Does your company gather or filter leads? Learn which matches your objectives, and how to implement it with promotional tactics.


How To Write a Trade Show Annual Report

Create an annual report to improve your program, generate corporate buy-in, and even raise your salary.


Trade Show Trends

Exhibit Survey Inc.'s report is the industry source for attendee buying patterns and opinions on exhibit effectiveness.


Forget Me Not

From crackerjack staff to dazzling demos, six companies earn marks in Exhibit Surveys annual Most-Remembered Exhibits study.


All-Star Awards – Follow the Lead… Fast

G.E. Security Inc. converts PDAs into lead-retrieval systems, reducing follow-up time to seconds.


9 Simple Fixes 10 Times the Sales

About to give up on trade shows, Paul Fazio hired a consultant whose eye-opening analysis resulted in nine changes that doubled leads, and generated $4 million.


Paper vs. Electronic

The luddites square off against the technophiles on paper vs electronic lead systems.


Industry Benchmarks - Trade Show Trends Report

The industry source for attendee buying patterns and opinions on exhibit effectiveness.


How to Measure the Value of a Trade Show Program

Coca-Cola's four-step process based on metrics used by sales, marketing, finance, and PR.


All-Star Awards: Keeping Score

Lisette Riveira of Florida Power & Light Co. evaluates a program of 39 annual shows, trims her calendar by 69 percent and boosts leads from zero to 200 per show.


All-Star Awards: ROI Reboot

Hewlett-Packard's Glenda Brungardt initiates automated measurement to provide analysis on over 400 shows.

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Additional Resources

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Measurement


EXHIBITOR2010 Seminars:
Advanced Learning Session: Measurement – Did the Strategies and Tactics Work?

Half-Day Workshop: Overcoming the Fear of ROI

Online Lead Management at Trade Shows: Getting Better Results

Profile In Excellence: Philips Healthcare: Merging RFID with Research to Measure Behavior and Results

Trade Show Objectives and Performance Measurement