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EXHIBITOR Magazine
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Event Marketing - Case Studies
Take a lesson in innovation and problem solving from others that have been there and done that. Read about the successful strategies other event planners have developed to conquer challenges and improve their programs.

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All-Star Awards: Online Anytime
Pat Reardon takes Cisco Systems Inc.'s Networkers Conference online to attract 300 new users and add value for existing attendees
The Mother of All Databases Tour
Silicon Graphics uses outside experts, inside moles, and high-tech demos to achieve a 35 to 1 return on investment.
The Sweet Smell of Success
Gold Canyon Candle Co. uses candles, karaoke, and crème brulee to train – and retain – its key customers.
To the Moon, Alice
Five space-related venues you've never considered.
Gentlemen, Start Your Mowers
Gold Eagle Co. turns a lawn-mower racing stunt into a kick-grass, 12-year media event – raking in 25-million media impressions annually and a 4-to-1 return on investment.
Banking on Ben
To drive its brand to its clients, Bank of America created a traveling country club – and hit a hole in one.
Let's Do Launch
How Master Foods USA, Speedo, and Internet Security Systems used celebrity appearances, near-naked athletes, and a shredding machine to launch their product and lure the press.
The 'No Respect' Tour
Milwaukee Electric Tool's road show draws 1,000 visitors per day – making its blue-collar customers feel good about themselves.
Corporate EVENT Awards: 40,000 Square Feet of Face Time
Hewlett-Packard Imaging and Printing Group Executive Briefings and Solutions Demonstrations - Silver Award, Performance Tier, Hospitality Category
Corporate EVENT Awards: Club VIP
Oracle Corp., Customer Appreciation Event at Oracle AppsWorld - Silver Award, Innovation Tier, Décor Design Category
Corporate EVENT Awards: Hogwarts and All
Warner Bros. Entertainment Inc., ''Harry Potter and the Chamber of Secrets'' DVD and Video Launch - Gold Award, Innovation Tier, Décor Design Category
Corporate EVENT Awards: Invasion of the Geek Snatchers
AMD Area-64 - Judges' Choice Award, Performance Tier, Product Launch Category
Corporate EVENT Awards: Living Large
Heineken International, Amstel - The World's Biggest Living Room – Judges' Choice Award, Innovation Tier, Décor Design Category
Corporate EVENT Awards: Night Shift
Banc of America Securities - Gold Award, Innovation Tier, Décor Design Category
Corporate EVENT Awards: Press Run
Hewlett-Packard Co. Impressions Road Show - Silver Award, Performance Tier, Mobile Marketing Category
Corporate EVENT Awards: Scare Tactics
Lincoln Ballistic Protection Series Launch - Gold Award, Performance Tier, Product Launch Category
Corporate EVENT Awards: Shock and Awe
Tenneco Automotive, Monroe Ride Safe Tour - Silver Award, Performance Tier, Mobile Marketing Category
Corporate EVENT Awards: Start Your Engines
Audi AG Frankfurt Sports Night - Silver Award, Performance Tier, Media Event Category
Corporate EVENT Awards: Test Flight
Tablet PC Airport Demo Program - Gold Award, Performance Tier, Product Launch Category
Corporate EVENT Awards: Village People
Hyundai Motor Deutschland GmbH, 2002 Dealer Meeting - Gold Award, Innovation Tier, Venue Selection
It Was Bold. It Was Daring. It Required Tuxedos.
How the not-for-profit Bluetooth Special Interest Group used models, flowers, and a famous heist movie to drive attendees to its members' exhibits.
Bodies in Motion
Successful event activities don't require your attendees to keep both feet on the ground. Here are 10 full-throttle ideas guaranteed to make them beg for an invite to your next event.
Intel's Eight Strategies for Event Success
How Intel took its developer conference from an event for 200 in San Francisco to a must-attend global program for 23,700.
Seeing is Believing
Acuvue caught the eye of the most important market for colored contact lenses – with pizza parties, product samples, and personality tests.
The Gravy Train
Siemens built a train to carry its technology to its customers – and ended up with a runaway hit that picked up 700 passengers a day.
A Rich Tradition
The Burger Boat Co. keeps its customers coming back by serving up an event with old-fashioned traditions, serious shop talk, and hamburgers with everything on them – including truffles.
The Misery Tour
Doctors Without Borders gives guests cholera, diarrhea, and famine – and they come back for more.
The Great Texas Panty Raid
L'eggs ran a mobile tour across the Southwest to sell its new line of Body Beautiful hosiery. Sales jumped 37 percent in a story of sheer success.
The Games People Play Tour
To celebrate its 50th anniversary, Sports Illustrated went in search of the games that made us great.
Way Beyond Golf
Ten corporate-event activities you've never considered.
From Silo to Cellar
Five ways to think outside the boxy room.
To Play's the Thing
Lego builds sales and goodwill for a classic product – one plastic brick at a time.
The Cookies ‘n' Crime Tour
It's no mystery how Court TV used the public's fascination with forensics to increase a show's brand identity by 33 percent.
Admit One Adult
TiVo lures the press with a 1964 New York World's Fair theme.
An Event in Three Acts
Cemex firms up its corporate message – with actors, dancers, and near-naked people in plastic.
Under the Big Top
Everything you ever wanted to know about tent rental – and more.
Venues That Spare No Expanse
Many corporate events are locationally challenged. Here are five locales that produce unforgettable memories and undeniable results.
Inside Henry Ford's Lost Factory
Ford Motor Company broke every public relations rule in the industry to create a media event 600 press people couldn't resist.
Makeover
Hughes Network Systems reinvents its 15-year-old user group event.
Pony Up, Pardner
How to get your partners to pay for your event.
The Customer is the Event
Quality Bicycle Products grew a backyard picnic into a legendary event by treating customers like they're the boss.
The Rolling Thrones
How Charmin uses bathroom humor to increase sales 14 percent.
Road Show Comparisons
This reference chart helps you decide if road shows are right for you.
The Art of Lounging
Forget the glitz and glam of the ‘90s. Today's events focus on brand image, understated elegance, and lounge-style comfort.
From Palace to Sewer
Conference centers aren't the only choices for your next event.
A Corporate Guide for VIP Attendance
Use Hewlett-Packard's three-part attendance strategy to lure busy executives and important customers to your private corporate events.
First, Pick a Disease
Doctors Without Borders converts 99% of its roadshow visitors by turning a cause into an experience. Their secret? Make people sick.
Vroom!
Harley-Davidson's 100th anniversary party celebrates its machines, its culture and its tribe of loyal customers. It's event branding for the future.
It's Only Rock'n'Roll (But They Loved It)
How a small exhibitor harnessed the power of the Rolling Stones.
Don't Throw That Party!
Tired of sponsoring the usual boring customer bash? Climb out of the party rut with these five alternatives.
Online Articles
Four Solutions, One Problem: Going Greener
Four companies, from a multinational media giant to a luxury auto brand, prove that creative blends of Green efforts add up to sustainable reductions of their events' environmental impact.
All in the Family
What are some ways to incorporate attendees' families into our corporate event? Three experts weigh in.
Mini's Customer Caravan
How Mini USA convinced 7,000 customers to spend up to 17 days immersed in its brand.
Charmin Scores a Royal Flush
By providing posh public restrooms in a high-need locale, Procter & Gamble Co. transforms Charmin toilet paper from a commodity into a luxury item, worthy of the 460 million media impressions generated by the event.
Marketing Smackdown
In a trademark move, World Wrestling Entertainment Inc. crafts an unforgettable fan-focused event that incorporates its television programs, magazine, live events, and Web site into one tour.
Toyota's Word-of-Mud Marketing
Toyota Motor spends millions of dollars to connect with just a few thousand customers - then lets them do the marketing.
How Big Brown Rebuilt its Brand
Known for decades as a package-delivery company, United Parcel Service of America Inc. repositions itself as a global supply-chain leader with a multi-year series of C-level symposia with a ''going global'' message.
Four Problems, One Solution: Pop-Up Events
Four companies, offering products from cell phones to spuds, pop up in temporary locations to revive slumping sales, promote corporate philanthropy, launch a new product, and attract female customers.
Audi of America: Affinity Marketing
To launch its new luxury SUV, Audi of America partners with like-minded brands to create a one-of-a-kind luxury-lifestyle experience, driving the sale of 2,800 vehicles.
Bank of America Takes Manhattan
To launch a new trading service, Bank of America storms New York for a day, interacting face to face with more than 500,000 people and generating nearly 180 media mentions.
Empathy Marketing
Thrivent Financial for Lutherans rolls out a mobile road show to promote its partnership with Habitat for Humanity, recruiting donations and volunteers by showing attendees what it's like to live in squalor.
Emotional Branding
Doctors Without Borders invites event attendees to contract fatal diseases and experience life in a refugee camp to drive awareness, donations, and volunteers.
Booz Allen Hamilton Drives Vendor Innovation
The international consulting firm's partner program and annual symposium for learning vendors not only turn the traditional vendor-client relationships on its head — they also save the company an estimated $2.5 million each year.
HP's Hidden Hype
To build a community of customers for its large-format printers among emerging artists and designers, Hewlett-Packard Development Co. launches a series of pop-up art galleries with no visible tie to its brand.
Own Your Market: Get Set, Mow
Gold Eagle Co. abandons conventional marketing strategies and creates a nationwide sensation: lawn-mower racing. The result: 90-percent market share and 86 million media impressions in 2006 alone.
Frostbike
Every winter, Quality Bicycle Products lures its top dealers and distributors to its headquarters in the frozen North to learn about its products and build relationships as solid as the ice on the company pond.
Toshiba's Customer Evangelists
To teach medical professionals about its new technology, Toshiba America Medical Systems lets its customers do the talking by organizing an official Speaker's Bureau and sponsoring educational events.
Thomas Kinkade: Marketer of Light
The Thomas Kinkade Co. has become a marketing tour de force through its event-marketing strategies of mass customization, storytelling, and philanthropy.
Using Corporate Events to Drive Innovation
Northrop Grumman Corp. retools an obligatory technical-development event from a bare-bones science fair to a strategic innovation showcase.
Four Solutions, One Problem: Professional Education
Four companies provide learning experiences at their events that reach far beyond boring lectures. Their innovative solutions include museum-style tours, field trips, and a symphony orchestra.
Microsoft's Partner-Driven Road Show
To reach small businesses nationwide, Microsoft Corp. rolls out a high-tech show on wheels – and puts its partners in the driver's seat.
Volkswagen's Targeted Test Drive
Volkswagen of America Inc. invites 12 automotive journalists to the French Riviera for an exclusive test drive of the fifth-generation Golf GTI and gets 12 rave reviews.
Building Buzz Without Branding
Europa-Fachpresse Publishing House rejuvenates its flagship networking event for marketing professionals by provocatively stripping it of the attendees' bread and butter: brands.
Ford Stops Traffic
When drivers think SUVs, they don't usually think 'green.' To turn the tide, Ford Motor Co. holds a series of events for police departments across the country and enlists their help to promote its new hybrid SUV.
Xerox's Colorful Demand Strategy
To position itself as the leader in color technology and launch its new color printer, Xerox Corp. focused on convincing its customers that color means much more than pretty pictures – it means competitive advantage.
Four Problems, One Solution: Philanthropy
Four companies develop philanthropic events to address four different objectives: build customer relationships, differentiate an event from the competition, strengthen retailer loyalty, and unite corporate executives.
Michelin's Value-Innovation Strategy
Michelin wheels out a three-day event to teach distributors how to sell its new, premium tires based on value, not price.
HP's Accidental Event
To help customers feel like company insiders, HP transforms its trade-show-affiliated customer meeting into an annual, standalone event – now worth $33 million.
The Event is The Product
RSA Security Inc. grows its annual event from a small, informal gathering to the premiere event in its industry. Its secret? RSA considers the event as one of its key products, with its own research and development strategy.
Event by Objectives
FastSigns International Inc. focuses every element of its annual convention on achieving the company's core business goals. The result? Franchisees who attended the 2005 event grew annual sales by an average of 12.5 percent.
Summit at C-Level
SunGard Higher Education invites high-level clients to an executive summit to establish itself as an industry leader, identify future technology needs, and develop strategic solutions.
This Issue: The Piggyback Solution
Four companies in industries from farming to shipping build private corporate events on a platform of pre-existing events, saving time, and money, raking in leads, and making sales.
NASCAR: Why Sponsors Keep Renewing
To jump start business-to-business relationship building, NASCAR adopts a sponsor-retention plan that puts 13 of its official sponsors in the driver's seat at its quarterly B2B Council meeting.
Get the Picture?
To showcase the breadth of its product offerings, Canon USA Inc. creates a non-competitive, invitation-only event featuring interactive demonstrations spread over 120,000 square feet of exhibit space.
Saving Customers One Event at a Time
For three years, AgVantage Software Inc. failed to attract a single new customer. To rebuild its reputation and rejuvenate customer relationships, AgVantage redesigned its annual user conference.
Why Don't We Do It on the Road?
From computer chips to coffins, five very different companies show how mobile-marketing programs can increase sales.
Code Camp: Using Events to Drive Innovation
Every time Orange S.A.'s developer partners crank out a successful application, Orange's revenue flares up like a booster rocket. To fuel the fire, Orange developed Code Camp, a three-day, around-the-clock event to accelerate application development
Red Carpet Tour
Pinnacle Exhibits LLC hosts 40 potential clients, representing a possible $18 million in sales, for a tour of its exhibits at the 2005 Electronic Entertainment Expo.
Volkswagen: A Luxury Brand?
Besieged by skepticism over the launch of two new luxury vehicles, Volkswagen of America Inc. converts its doubtful dealers into enthusiastic evangelists by redefining its marketing strategy with a luxury ride-and-drive experience.
Mystery in a Box
Royal Philips Electronics launches its new corporate identity and brand campaign with a strategic event that combines suspense, secrecy, and surprise.
Cultivating Customers
To create a sustainable competitive advantage, Farm Credit Canada launches a strategy of customer advocacy, using a hospitality event to create sales and networking opportunities for its clients.
Under the Influence
Diageo turns bartenders into brand evangelists with a series of strategic events designed to educate, pamper, and recognize the talents of its customers.
The Mailer of Champions
General Mills Inc. whips up a winning two-part mailer that creates industry-wide buzz.
The Amazing Race
MC2 lures jaded exhibit and event managers off the Vegas strip with a city-wide scavenger hunt.
Beauty Mark
Kao Corp. uses the side of a 30-story hotel to make its mark on the Japanese media, not to mention 5,000 mesmerized consumers.
Is That Sewer Pipe Taken?
To cut costs and put its product center stage, Ferguson Enterprises Inc. builds its event décor out of its own plumbing and building products.
Marketing Warfare
Nothing says renegade technology company like VMware's robot-war hospitality event.
Relaunch
After a dismal product launch, Compuware Corp. shifts its target audience from executive-level decision-makers to the software developers who actually use its products, creating an interactive customer event complete with hands-on education.
Hot Launch
Need a hot launch event for a cool product? Take a lesson from these four events that captivated the media and generated positive press.
Rebuilding a Reputation
In the aftermath of an accounting scandal and plummeting stock prices, Xerox Corp. uses a strategic product-launch event to regain credibility.
The Power of Authenticity
Ford Motor Co. lures media representatives to its product-launch event at the North American International Auto Show by capitalizing on its rich corporate heritage.
Experience-ing Your Event
To compete in today's Experience Economy, you must stage meaningful, compelling experiences. Here are four ways to enhance your corporate event, with examples from successful consumer experiences.
Earth, Wind, and Fire
Unique event venues where the temperature is 100 degrees, the wind is 200 miles per hour, and the room is more than 300 miles long.
Gartner Events: Education as a Strategic Weapon
The Gartner Symposium/ITxpo uses a range of unique educational activities to attract high-profile attendees – from diagnostic workshops to consulting theater-in-the-round.
Using Events to Build Customer Community
To create a community of customers who have almost nothing in common and who are scattered across the globe, eBay invites them to a get-together with classes, parties, and even a wedding.
The Big Sleep
Virgin Atlantic holds a slumber party for 3,000 guests to land business for its new Upper Class Suite.
Strange Acts
Five entertainment acts attendees will never forget.
One for the Road
Jack Daniel's takes its distillery to more than 22,000 cowboys and bikers, and triples expected sales.
Famous Movie Venues
Five backdrops for your event.
George Didn't Sleep Here
Hold your event in one of these important or scandalous political sites this election year, and you could win by a landslide with your guests.
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